Project management is difficult. As one of my teammates said to me point-blank: “I would not want your job.”
As our team began to work on Travelogue, I assumed that my brief stint organizing the development of two separate websites in various professional settings would help me. But while a background in marketing has allowed me to think more critically about things like publicity, nothing really prepared me for managing people my own age in a setting where we do not receive salaries for our work.
And while I have been extremely lucky to work with a group of brilliant people who are invested in helping me complete the project, it has been tricky figuring out how to tell people what (and how much) to do; everyone has full lives outside of school.
In a work setting, orders would coming down from my boss who had little idea of the actual tasks we needed to take in order to complete a website. The details of these orders were laid out for me by advanced IT and design departments, each of whom had their own ideas about how the website should look and behave. In this project, where I am the “boss,” things were more difficult, especially because while all of us have great ideas, the actual means to execution can be unclear. But just because you only have a basic understanding of web design, it does not mean that you can’t build something (mostly) from scratch. You just need a good plan.
Websites and website redesigns can (and do) take years to complete, but for this project, we only have about four months. In the course of this semester thus far, I’ve found that a few things are essential to completing a project successfully. Some seem obvious, but when you are trying to keep a bunch of different wheels spinning, simple things can be easy to forget.
(Of course, this is not complete list)
Know Your Deliverables
What are the major tasks that need to be completed in order to produce a final project? In the course of a semester, what needs to be completed from week-to-week in order to get things done? Setting some key deadlines, and being able to adjust them, will help the project move forward. I made a simple project plan in an Excel document that was arranged by week, with a new goal for each Monday. From there, I doubled back and talked to my group members about what needed to be completed for each goal. I am indebted to Micki Kaufman for major assistance here, as well as to Tom Scheinfeldt’s lecture last semester.
Use Your Support Network
There are experts at your school who can help you. As it goes with everything, being afraid to ask for help can (and will) diminish your success.
Know Your Team’s Strengths (and Weaknesses)
Project management involves a good deal of emotional intelligence. Knowing where your group members are coming from, and being aware of and sensitive to what they can and can’t accomplish in a given time frame, will provide for a better outcome. It kind of goes without saying that actively listening to your group members’ concerns and ideas will make them more invested in your goals.
Be Flexible
This goes for allowing extra time in your project plan, as well as being open to adjusting your vision and/or timeline. It can be hard to let go of original ideas, but if they aren’t working, it’s important that you are able to recognize that and just let go. In the case of Travelogue, our project scope changed slightly from what I originally proposed when we learned more about our platform. You also have to pad enough extra time in your project plan in case you hit roadblocks or an unexpected learning curve.
Relax (a Little Bit)
In working on a major project with a tight deadline, not only is it important to manage your expectations, but it is also important not to put too much pressure on your group. My personality defaults to surface-level relaxation that can be misinterpreted as lackadaisical, when usually (like anyone else) I’m managing a huge amount of internal stress. I try not to micromanage my team as a result of my internal freakouts, which would make anyone stressed-out and disengaged. At the same time, being too lax about deadlines says: “I don’t really care.” If you don’t care, neither will they.
We are currently buzzing around our computers to get this thing done, with constant revision of the plan to keep things in motion.
Visit: https://travelogue.commons.gc.cuny.edu
And here is a link to the project plan for anyone who’s interested: https://docs.google.com/spreadsheet/ccc?key=0As13_khVZTLXdHBMV2NlNWwtTndiRTZsUk1QQTVWYnc&usp=sharing
