We’ve made big strides developing the front end interface to launch a new DH Box, and the Welcome page/menu that acts as the DH Box ‘home base’. We received extremely helpful feedback from some generous volunteer user experience testers at City Tech, and valuable advice from Chris Stein, Director of User Experience for the CUNY Academic Commons.
The results of our first round of user experience testing gave our team some great insights, and a fresh perspective on the project. We learned that perhaps one of our biggest challenges is effectively conveying the concept of the project in a readily digestible way.
We discovered that users can easily get the impression that DH Box is essentially a website, when in fact it’s much more than that (it’s a computer!). It’s understandable that this virtual computer could be confused for a website since DH Box’s primary navigation happens through your web browser. A distinct IP address is assigned to each DH Box instance at the time of launch. DH Box users navigate to applications (Mallet, Omeka, etc.) through specific ports designated for each tool. The “port” is just a unique numeric identifier appended to the end of your DH Box IP address. This same protocol for assigning unique identifiers is the basis of the internet; there’s an IP address behind every website.
We as a team are now reexamining how to explain the system of navigation, along with all of the fantastic stuff a virtual computer can offer so that users will be ready to push DH Box to the limit.